Who we are
Our website address is: https://sialph.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Cookies are also used to store your shopping cart and checkout preferences to make the ordering process as simple as possible.
Cookies generated from our third party partners such as PayPal may also be added to your computer to help us process payments for our services and products and to track the performance of our affiliates.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Data you submit via contact forms, purchase forms, shopping carts, emails, client portal, payments, adverts and other interactions with our services will be analysed for us to improve our services.
Who we share your data with
Your personal data’s security is very important to us and therefore only will share with third parties who have a direct partnership with us. This includes payment processors, consultants working on your venture, legal advisers, financial advisers, angel investors, investment professionals, and service providers who utilises the platform to analyse your venture and supply services or products to you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Pitch decks and other venture documents will only be saved until you delete them from the platform.
Tracking cookies for affiliates will be kept for 1 year to help us to track and manage our affiliates.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your payments are processed via PayPal and Stripe, which requires us to send your payments and personal data to them including, credit card, debit card, name and address to them to process the payments. They will also process any refunds if approved by the Sialph team.
Your contact information
Contact information such as your name, address, email and telephone number (including mobile phone number) are required for us to keep you up to date with our services and to comply with our Terms of Service.
We may from time to time use this information to share with you updates and opportunities from Sialph and our partners. You will be able to opt out of us sharing updates with you (excluding core updates such as security, services and system updates) at any time.
How we protect your data
Your data is secured on secured servers and encryption used where necessary for extra protection.
What data breach procedures we have in place
We ensure that your personal data is stored in a secured environment. We monitor traffic and potential data breaches on a daily basis to ensure that we take immediate action in an unlikely effect of a data breach.
Any attempts or successful data breaches will result in us taking all legal action required against the perpetrators and inform you what data may have been illegally accessed immediately (within 48 hours of discovering the breach).
What third parties we receive data from
We receive data from PayPal when a payment has been processed. This will include your name and email informing us that you have made a payment.
Industry regulatory disclosure requirements
From time to time, we may have to share your data with regulators to comply with laws which may also include third parties to assist us in preparing and carrying out relevant compliance measures while using your data.